Does the Avia Smartlock feature Autofire or automatic locking functionality?
When the handle of the Avia Smartlock is lifted, the multipoint system of your door will engage, and your Avia Smartlock will rotate the cylinder automatically, locking the door.
Does the Avia Smartlock support NFC (Near Field Communication) or RFID (Radio Frequency Identification) to connect to my mobile device?
The Avia Smartlock supports Bluetooth technology to connect to your mobile device when being operated locally. The Smartlock does not support NFC or RFID. Please note, that the Deadbolt+ which is available in the USA does support NFC. Learn more.
What happens if my phone is stolen?
iOS provides tools to help you locate your phone and if need be disable it. If your phone cannot be located, you’ll need to contact your network provider to organise a replacement and regain access to your phone number. In addition, simply log into your icloud account (www.icloud.com) and select ‘find my iPhone’. You will […]
What about my home insurance?
The Avia secure smart lock comes complete with a three-star euro cylinder which is the most secure cylinder available. It should not affect your home insurance however, we would advise you to check with your home insurance company.
What happens if there is an internet or power outage?
The Avia secure smart lock is 100% battery operated and you can always communicate with the lock via Bluetooth® and the traditional key.
What happens if I allow my batteries to run flat?
The lock still allows you to use your existing traditional manual key to gain entry.
Can I use rechargeable batteries in my Avia secure smart lock?
No. The lock only works with non-rechargeable lithium batteries.
How will I know when the batteries need replacing?
There is a low battery life warning on the app. In addition, the lock will give an audible low battery life warning.
Can I receive notifications about lock activity?
Yes, you can receive notifications about lock activity on your phone, even when the traditional physical key is used.
What’s stopping a previous key holder gaining access without permission?
The Avia secure smart lock allows you to issue digital keys to any number of visitors on a temporary or permanent basis. The Avia app allows you total control over access and also has a complete audit trail allowing you to track all lock activity.