Does the Avia Smartlock feature Autofire or automatic locking functionality?
When the handle of the Avia Smartlock is lifted, the multipoint system of your door will engage, and your Avia Smartlock will rotate the cylinder automatically, locking the door.
Does the lock work with the Apple Watch?
The Apple Watch can be used with the Avia secure smart lock via the Apple HomeKit app. You’ll need your iPhone (the ‘parent’) to pair with the lock. Fobs, other iPhones and Apple Watches etc. can become users (referred to as ‘children’).
Will I still be able to use my traditional physical key?
Yes, and your traditional physical key can also be used as an emergency back up system too.
Does Avia work with Android phones?
Avia only works with iOS.
How do I find my lock’s serial number?
The locks serial number is located on the back of the safety instruction booklet and begins with the letters S/N and is 16 characters. You can also find it on the back plate of the lock.
Does my phone need an ‘active’ sim card?
A sim card is not required if your device is connected to WiFi, only if you wish to operate your lock outside of WiFi range.